Every puppy is vet-checked, receives a series of puppy vaccinations and deworming, and goes home with a written health guarantee.
The guarantee covers life-threatening congenital anomalies diagnosed during the puppy's first year of life, such as a liver shunt, hip dysplasia, or a defective heart.
If a covered condition is confirmed, the written policy provides for a replacement puppy of equal value. Contented Puppies does not assume the cost of medical treatment for the condition. If the family chooses to keep the puppy, a partial refund may be considered after the case is reviewed.
A healthy start is a partnership. These are the terms that keep your guarantee valid.
The diagnosing veterinarian must provide a written description on business letterhead and be willing to discuss the diagnosis with our veterinarian.
The policy requires an autopsy by a certified veterinarian, with appropriate tissue or laboratory analysis identifying the cause of death.
New owners are warned about low blood sugar in very small puppies. Injury or death caused by hypoglycemia is the owner's responsibility, so the care instructions must be followed closely.
Injuries after ownership transfers, including being dropped, stepped or sat on, struck, or injured by another animal, are the owner's responsibility.
The guarantee requires the puppy to be fed Life's Abundance dog food for the first year in order for the guarantee to remain valid.
The guarantee is non-transferable. If you can no longer keep your puppy, we ask for the opportunity to repurchase the puppy.
Ask every question you have about coverage, exclusions, food, veterinary documentation, and your puppy's current records. We are glad to walk through all of it with you.
Ask About the Guarantee